Steam Support is a Failure

Recently I tried a demo of a game via a game trial from my friend. This game used Steam. Steam is a moderately popular game company that sells games as downloads so your don’t need to go out and buy a box. They also update the game and provide multiplayer servers integration.

Because of the unusual delivery system and the dependence on Steam I know that Steam needs good customer support because there’s no other real option to get around problems with those games.

So I tested them. Sent a simple question to technical support to see how long they would take to resolve the problem. It took them 3 days to bother responding.

That’s far too long so no Steam for me I think.

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Software Freedom Day

SFD

Software Freedom Day (SFD08) is a world wide event promoting Free and Open Source Software to families and businesses. It’s held each year and this year is on Saturday 20 September 2008. There are many small localised events all across the world organised for that day.

My local Linux User group is doing one of these in Victor Harbour of South Australia. A rather pretty seaside town popular with tourists. The website above will let you know if there’s a local event planned for your area.

We intend to have;

  • Speakers giving special presentations on Linux & Open Source Software
  • Interactive tutorials & demonstrations
  • Hands on with systems set-up with Linux for you to come and try for yourself
  • Stands showcasing Linux & Open Source Software, along with some other “Techie” IT & Computing goods & services
  • FREE Linux & Open Source Software CD’s, & maybe a few other goodies
  • BBQ, snacks & drinks

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Themed Goodness

Finally found a theme I like.  I certainly think it’s nicer than the default.  Let me know what you think.

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Smart Spam?

Friend of mine got this interesting spam linked message in her inbox;

“Release Of The Nancy Pelosi Sex Dvd Causes Mass Erectile Dysfunction In Us”

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Why UseRealNames?

UseRealNames is a concept where you use your real name publicly in the Internet as your would offline in the real world. Commonly used online are pseudonyms which do have some advantages such as a mask from discrimination and protection of privacy. However this creates problems of their own such as trolling behaviour, and a degeneration of integrity.

UseRealNames is going back to the original alternative and fosters professionalism and a real involved element to the Internet and I have decided to embrace the concept as far as practicable.

I’ve had this in the back of my mind for some time but my recent involvement in wikis explained this concept more readily.

I do not expect you, my readers, to use your real names but I would encourage it.

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The Earth Moves Under Our Feet

Insanityblog.com has been discontinued.  In it’s place I am blogging with my Real Name, as opposed to various pseudonyms.  Insanityblog.com still redirects to this blog, however.

Nothing much here at the moment.  I’ll expand it and try to come up with a nicer theme.  The Wordpress themes changed yesterday so it’s hard to find something good on offer.  My old favourite theme ‘Quentin’ is long discontinued, unfortunately.

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